Shipping policy
1. General Information
This Shipping Policy explains how BagLui processes, handles, and delivers orders placed through our website.
By placing an order, you agree to the terms outlined below.
2. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
During busy periods, processing may take slightly longer.
3. Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- International: 7–15 business days
Delivery times are estimates and may vary due to customs or carrier delays.
4. Shipping Costs
Shipping fees are calculated at checkout based on your location and order size.
We may offer free shipping during promotional periods.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email.
Tracking updates may take 24–48 hours to appear.
6. Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not responsible for lost or delayed packages due to incorrect addresses.
7. Lost or Delayed Orders
If your order is delayed or missing:
- Check your tracking information
- Contact the shipping carrier
- Then contact us for assistance
We will help resolve the issue as quickly as possible.
8. Damaged Items
If your order arrives damaged, please contact us within 48 hours with photo proof.
We will review the case and offer a replacement or refund if applicable.
9. Contact Us
BagLui
📍 1410 W Alabama Ave, Sweetwater, TX 79556, United States
📞 +1 305-218-2150
📧 support@baglui.shop